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Call for Ideas - Citizen Interface for NHAI

Call for Ideas - Citizen Interface for NHAI
Start Date :
May 14, 2022
Last Date :
Jun 15, 2022
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

National Highway Authority of India currently is planning to build a citizen facing interface which can cater to all highway related needs of NH commuters. NHAI already has an ...

National Highway Authority of India currently is planning to build a citizen facing interface which can cater to all highway related needs of NH commuters. NHAI already has an Android mobile application called Sukhaad Yatra (https://play.google.com/store/apps/details?id=com.rsawh.nhia&hl=en_IN&gl=US) which needs to be upgraded and advanced further.

Citizens are invited to share their ideas on how the Sukhad Yatra app can be improved with additional features/ integrations to better service the needs of citizens. The end outcome is to improve the experience of NH commuters and build a robust medium of 2-way communication.

The tool will not be limited to but can cover the following areas:
● Informing users of construction and maintenance activities
● Allowing users to register complaints pertaining to the condition of the highway or highway activities such as toll (for eg. If wait times for a toll gate are too long or if FasTag is not working at a gate)
● Allow users to rate highways on various characteristics of the highway around their experience as a rider (on both negative and positive characteristics of experience, for example whether the NH offers a scenic route or view)
● Allow user to access emergency and first response services on the highway
● Allow users to access information on wayside amenities, petrol pumps, EV stations etc. Information about location of facilities along the route can be searched on Google Maps but this is hard to access for non smartphone users.
● Allow users to report traffic congestion, accidents, debris, toll-relates issues, request EV charging points etc to local command centres (Eg. Waze)
● The interface should be able to cater to user-needs of commuters with and without smartphones
● The interface should have a strong focus on UX, intuitive and centred around the day-to-day needs and experience of highway users.

The interface can also operate as a platform through which multiple existing private and public applications can link to such as NH’s toll free number, toll management system etc or travel related apps (MapMyIndia, Google Maps etc) which already have a high user-base. The platform should leverage strengths of existing IT applications and not reinvent where necessary.

The design should cater to all kinds of NH users such as:
● Commercial (trucking etc) who may or may not have a smartphone and a user design which caters to their needs
● Personal long-distance commuter which may not be as frequent but may have access to smartphones
● Local residents who live around the highways and use it more frequently than private long distance commuters

Submissions to this can be in the form of app mock-ups/ prototypes, presentations, concept notes on platform and other interfaces, list of desired features by commuters etc.

Tha last date of submission of ideas is 15th June 2022.

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Showing 1285 Submission(s)
guptaak1960@gmail.com
ARUN KUMAR GUPTA 2 years 9 months ago

Faulty barriers at toll plazas are big nuisance.
Most of the times the fastag readers are defective and fastag are not detected. People have to move their vehicles forward and reverse many times. A lot of time is wasted and some one from toll booth have to come with portable machine to make the things move. Some times toll is deducted but boom does not get lifted. In such situations, long queue of vehicles at all lanes creates big mess and cause mental and physical torture to people. A lot of fuel is wasted at toll plazas.
It is difficult to believe that NHAI officials are not aware of this problem.
But, it is easy to believe that they are not interested in resolving the issue.
Can this App do some good and resolve this problem at toll booths?

kunal kishore_11
kunal kishore 2 years 9 months ago

NHaI is an road activity to build road and provide facility for safe and happy journey.
1 Passenger care centre should be setup for rest of passenger at long journey.
2 Driver punishment centre should be setup for punish at that time.
3 Road police should be deployed for safety of passenger and their luggage.
4 An medical emergency centre has sustain for quick response of any problem.
5 All vechile should compulsory for setup GPS system for their safety.
6 Vechile maintenance centre has to be in range of ten kilo meter.

kunal kishore_11
kunal kishore 2 years 9 months ago

NHAI is an road authority to construct road and provide facility for safe and happy journey.
1 All petrol pump has connected with NHAI portal for know about their activity.
2 An highway emergency care centre should be setup for quick response at medical urgency.
3 Lighting facility should be available for safe and happy journey.
4 vechile speed should be limited for control over accident on road.a strict punishment should be given for break speed limit.
5 Rough driving should be controlled for safe journey. Strict action should taken example ae suspend driving license and criminal offence against it.

harishboraiah@yahoo.com
harish boraiah 2 years 9 months ago

Suggested list of desired features: 1. Highlight little known places of tourist interest in the vicinity 2. Highlight local food, crops, folk arts, culture & unique aspects of the region 3. provide weather forecast 4. Truck Bay, Rest Area, Parking Zone, Food Zone, Accident Zone, Emergency Trauma care Hospitals, etc info 5. provide intuitive icons in the app for little literate 6. Sensitize travelers with local region common usage language dialects/terms like for eg., hello, thankyou, sorry, water, meals etc 7. List do's & don'ts on/off the highway & of the locality 8. Provide graphical images in foreground/background of local places of interest 9. Announce local festivities, cultural events & other important calendar of events of that region 10. Track & Reward points which can be accumulated for distance travelled & safe driving habits.

tejasmamakarhegde
TEJAS MAMAKAR HEGDE 2 years 9 months ago

Make sure where ever and whenever a highway road is made make a point to put 36 inch water pipeline over divider and make a network so water can be distributed as you build road and those can be used to reach remote places too