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Consultation on Complaints/Grievance Redressal in Telecom Sector

Start Date :
Jul 28, 2016
Last Date :
Aug 27, 2016
00:00 AM IST (GMT +5.30 Hrs)
The telecom sector in India has grown rapidly in the last decade and subscriptions have crossed 1 billion. These subscribers are filing large numbers of complaints with the Telecom ...
Sir i am staying in anushakti nagar, mumbai. which is govt.colony, because of above reason there are no mobile tower inside our colony. therefore we are facing lots of signal problem,
like vodafone, docomo etc. so it should be resolve as soon as possible.thanks
after striking down the penalty on cll drop there are more call drop. Net speed is very low it must be minimum 20kbps.Govt. added Raksha TPA for cashless insurance claim settle,meant. They are fraud. Harassing lot of people who are already insured.Govt. must not tie up such TPA.
Prithvi Raj Sikka
sikkapr@gmail.com
9811054562
I am staying in Nani Naroli village,. Mangrol Taluka of Surat District. Here frequently BSNL land lines are out of order. BSNL needs to give more attention to solve the problems of rural exchanges. it is essential to find out ways to avoid frequent breakdowns due to damages caused to the cable. their should be immediate response to attend the problems then only the people have faith in a system.
first employees should have under puching system,empolees unions abolished or control them by a body,unnessessery stike tobe avoided. if someone leave should be give charge to senior or Jnr, complaint must be resolve within 4 hours max,unnessessery valu added service must be stop,advertisement and disturbed calls should be stop.offered speed always should be maintain
BSNL network is very weak than the Private service provider. BSNL officers are not bother for the people mobile network because the higher officers including politicians are usually giving the benefit to the private providers i.e.Airtel, Reliance etc.The frequency of the other mobile towers are high whereas the BSNL towers frequency are low.When the public comlaint for this no officer came to the site for checking.There should be check on heigher officers and govt.should provide full materials.
Passbooks are not being printed at Amta Sub-Post office in the District of Howrah in West Bengal (PIN-711401) for more than a year. Deposit/withdrawal entries are being made in the Passbook manually, leaving scope for fraud. Appeal to the Postmaster has not yielded any result. Please look into and oblige.
Almost every telecom provider finds a loop hole to make money & with data they play all the bad rules. They say unlimited 4G data plan with 3GB cap,after that the speed will be 250kbps.In this case the provider should charge for 3GB provided under 4G, most of the time the network will be either 2G or 3G & u would have consumed the bandwidth.So ideally u have used 2G for the price of 4G.Since data utilisation cannot be easily tracked or monitored u will never know how much data u have consumed.
We are manjri farm 412307 pune Sholapur road
Our telephones cables are missing since highway laning please restore them we love bsnl
I am staying at Chakradhar Nagar area, Nalasopara (W)-401203, Dist: Palghar i.e. very close to Mumbai. There is not telephone line of BSNL since last 6-7 years. After inquiry at Vasai Office of BSNL the officers also agree about the grievances but nobody take firm action for laying telephone line. The other things like Bharatnet etc. is very big talk when there is no telephone line in this area. Can anybody look into this matter seriously?
With increase in mobile penetration throughout nation we are seeing more mobile towers being erected in residential areas , near schools , hospitals and public places thus increasing hazards to health due to excessive radiation . The permitted radiation and location norms for towers should be strictly followed and no objection certificate from local authorities and Chartered Engineer [ Electronics / Communication ] should be made compulsory each and every year so that check can be made on same .