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Public Consultation on e-Governance Service Maturity Model

Public Consultation on e-Governance Service Maturity Model
Start Date :
Feb 03, 2017
Last Date :
Mar 18, 2017
00:00 AM IST (GMT +5.30 Hrs)
Submission Closed

Under the eKranti- Electronic delivery of services, National Centre for e-Governance Standards and Technology has been set up by STQC, Standardization, Testing and Quality ...

Under the eKranti- Electronic delivery of services, National Centre for e-Governance Standards and Technology has been set up by STQC, Standardization, Testing and Quality Certification as a Centre for formulation of standards under the Ministry of Electronics and Information Technology. Under this initiative, eGovernance service Maturity model has been formulated.

Maturity models are used to assess as-is situations (to diagnose and eliminate deficient capabilities), to guide improvement initiatives (to map the way for improvement) and to control progress. The development in the Information and Communications Technology (ICT) has made it possible for citizens to interact with the government remotely without physically visiting any government office in most of the cases and avail the e-Governance services in a convenient manner. In the context of Electronic Service Delivery – “e-Governance is about the making use of ICT in systems of governance for a wider participation and a deeper involvement of citizens, institutions, civil society groups and the private sector in the decision making process of governance.”

Over the years, the central and state governments have adopted various measures to improve the quality of services delivered to the citizens and have tried to reach different sections of the society to improve the social and economic status of the masses.
This Maturity Model caters to the requirements of e-Governance services strictly in the Indian context. The fundamental goal is to keep the criteria as objective as possible and which is not entirely based on the subjective assessment. An authentic mechanism for ensuring a rational and objective assessment of these services has been dealt with in this model. The model proposes to conduct two kinds of assessments one by the Government Ministry/Department and other by the beneficiary.

The draft specifications are now put up for public consultation till 17th March, 2017.

Click here to read the Draft Specifications eGovernance Maturity Model.

Showing 215 Submission(s)
saji pappachan
saji pappachan 8 years 2 months ago

What is benift and need of digital trasaction by general PUblic; It is unfortunate that a person loses all his money deposited in PF account if the shut down. Here is the importance of digital trasaction it is not practical to check the accounts of all companies properly if people use digital mode of trasaction no entrepreneurs can manipulate accounts and will be useful for the developmet of our nation

Tarunkumar_14
Tarunkumar 8 years 2 months ago

Happy Holi to you Sir and all the team of your ministry, i would like to high light that to improve the traffic congestion in all cities we should have the proper demarcation lines painted on the roads which is not done in our country, upon that for swacch Bharat missiin no municipality is providing with sufficient garbage beans where the citizens put the waste as i have in Spain every alternate light pole has it lastly here the coporators at Muncipal level waste lots of funds on unwanted thing

mygov_148937787246586631
Atul narayan maurya
Atul narayan maurya 8 years 2 months ago

Good morning
Happy holi sir,
Sir,
I am a citizen of ur India from Varanasi.
I am requesting you to Appoint former DM of Varanasi Shri. Vijay kiran aanad again as a DM of Varanasi.
He is actually done so many laborious and fundamental work. He was also know as peoples DM.
Please sir,
I am requesting in behalf of our city.

Chandramani Shukla
Chandramani Shukla 8 years 2 months ago

1. Every person/family should have not more than two house specially in urban/semiurban area.This action provide home to middle/low income groupgroup.And for BPL family govt provide home.This action should be quick.Also make separate office to make contact b/w people of BPL family and govt to provide home for them (BPL Family).

Manpreet singh_203
Manpreet singh 8 years 2 months ago

Respected prime minister sir mai Haryana ka rehne wala hu sir mai ap se sirf itna khana chata hu ki har ghar mai ek ladke ko government job honi chaiye bs sir mai jahi chata hu

ashoknclp@rediffmail.com
ashok kumar 8 years 2 months ago

सभी सांसद और विधायकों के लिए आईएएस और आईपीएस की तरह लिखित परिक्षा होना अति आवश्यक ह क्योकि देश के लिए असल नीति निर्धारक तो ये ही ह

aditya_1700
aditya 8 years 2 months ago

Women can contribute more to India's GDP but post motherhood, going back to work is very hard because of lack of proper day cares and rules and regulations for the same. Many mothers don't feel comfortable leaving their kids in day cares because of lack of rules and regulations, number of kids per care taker, laws not followed and lack in infrastructure. If we can fix these issues with strict laws and technology for effective vigilance then women can contribute more towards development of India.

Dr M Muneer
Dr M Muneer 8 years 2 months ago

Congratulations to PM for the predicted (by me) victory. And my column in Economic Times edit page yesterday could not have come on a better day! I dedicate the column (attached here) to our PM and his vision for India. As a non profit, Medici Institute and on a personal level I too am committed to facilitating in the building of an eco system for attracting the best brains to India and make us the world superpower!

Dr M Muneer
Dr M Muneer 8 years 2 months ago

According to our research, in the last 20 years, not a single government has executed in full what they had promised in the elections. Some of the manifesto items of 1970s still appear today! How can we help change that and drive execution better? This is our mission under our non profit Medici Institute: www.mediciinstitute.org

Dr M Muneer
Dr M Muneer 8 years 2 months ago

The best way to get governments mission-focused is to map its policy into a balanced execution agenda with cause and effect linkages, metrics, targets, initiatives and a rigorous governance/review mechanism that comes with the framework. This will bring alignment, ownership and accountability at all levels. I have proposed this to many State leaders and also to Niti Aayog CEO but so far no one has said no and no one has said yes either. We are trying harder under our NGO Medici Institute.

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