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Share Your Ideas/Suggestions on Streamlining the Management of Public Grievances on CPGRAMS Portal

Start Date :
Nov 02, 2019
Last Date :
Dec 05, 2019
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

About CPGRAMS ...

About CPGRAMS
Centralized Public Grievance Redress And Monitoring System (CPGRAMS) is an online web enabled system over NICNET developed by NIC, in association with Directorate of Public Grievances (DPG) and Department of Administrative Reforms and Public Grievances (DARPG). CPGRAMS is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis to Ministries/Departments/Organizations/State Governments who scrutinize and take action for speedy and favorable redress of these grievances. Tracking grievances is also facilitated on this portal through the system generated unique registration number.

CPGRAMS: Highlights
• 86 Ministries and Departments of GOI integrated
• 36 States /UTs on boarded
• 51000 subordinate offices created and linked
• Average disposal time reduced to 19 days from about 200 days
• Grievances raised to 18 Lakh / Annum shows confidence built in citizens in resolution mechanism
• Over 90% average disposal rate

Objective
• Make the redressal process more convenient for citizens
• Quick disposal of public grievances
• Improvise the quality of disposal of public grievances for greater satisfaction of citizens

With a vision of simplifying the prevailing process of grievance redressal, Department of Administrative Reforms and Public Grievances (DARPG) invite you to share your ideas/suggestions on streamlining the management of public grievances on CPGRAMS portal (pgportal.gov.in)

Suggestions can be given by citizens till 5th December 2019.

Showing 2749 Submission(s)
MIHIR KUMAR TRIPATHY
MIHIR KUMAR TRIPATHY 5 years 6 months ago

I have posted some complaints earlier, but no reply received from the the concerned office.

Purnendu Jana_1
Purnendu Jana 5 years 6 months ago

Indian railway mein Jo platform hai Railway ki usmein bahut sari accident hue hain Hal hi main to sir rail ki aur platform ke andar pessenger chale jana aur bahut sari accident bhi hue hain Hal hi Ma accident Kyon Hote Hain bahut sari Baja hoti hai Ek Baja Main Bata deta hun train chhut rahi hai koi passenger chadhne ki koshish kar raha hai aur sleep Karke train aur platform ke andar Jo gave rahti hai na train aur platform ki bich per sleep Karke passenger ghus gaya tha aapane Dekha hoga news me

sb025n@gmail.com
Bharanidharan Swaminathan 5 years 6 months ago

Dear Sir,

Greetings ,
This is regarding unemployment problem.

How about giving VRS for all persons across all industries who are aged equal and above 65yrs of age? or if they retire by themselves???? and ofcourse they can contribute as outside support to the organisations.
Whether this can be initiated as a policy by the Labour department and in fact, I have sent a same mail to Labour Ministry also.

Please let me know your thoughts on this.

Thankyou,
With Regards,
Bharani.

Purnendu Jana_1
Purnendu Jana 5 years 6 months ago

India ki vah bhi Punjab development ke liye kam karna chahta hai to please Sar aap kam kariye bhoot Mein utarne ki age main to 16 sal ka hun aur sar aap gujarish Mane aavedan Mane nivedan Kahen lekin please Sharab kariye aur Main Aapka kya Manana Hai is bare mein main sunna chahti hun please mujhe bataiyega Jarur please please sir please I request you please please love you sir Jay Hind....

Purnendu Jana_1
Purnendu Jana 5 years 6 months ago

hello sir Hamare Desh Mein bahut Log Kahate Hain yah Yuva Desh Hai yah Aadesh hai tu isi Yuva Desh Mein Yuva desh ko kyon Nahin chalati Mana ki Yuva ke pass experience kam hai lekin experience Lok Yuva ko bataen lekin Yuva hi kam Karen Is Desh Ke development ke liye aur Hamare desh ki jo vote Mein utarne ki ki jo Ek Hai bo pakshi Kyon Hai kamaya Kyon Nahin Jata 21 20 Tak kar dete to Achcha Hota France main Hotel Mein utarne Ki Jo Ek Hai vah To 21 Sal Hai India mein Kyon Nahin....

gajendra soni
gajendra soni 5 years 6 months ago

सरकारी ऑफिस में शिकायत और सुझाव के लिए ईमेल एड्रेस कायो नहीं है

sunny sharma_191
sunny sharma 5 years 6 months ago

hello, i am 9th standard boy
My suggestion is to use Li-Fi in India

Neena Sharma_9
Neena Sharma_9 5 years 6 months ago

Sir,sabhi gov.offices mein ek online system hona chahiye jisme public apni problems ko solve na hone pr ya wahan unke saath hue behaviour ko online register kra ske.Sir sabse jaruri baat jokee hamare nagriko kee health se judi h kee koi bhi karamchari gov.office mein cigarette, tambaku na lekar aaye even metro mein bhi nishedh ho inka.sir gov.office mein jaate h to office hour mein bhi seat pr karamchari nhi milte rudely behavoiur hota h .100 no.pr call na uthane pr turnt dutywale se karn ask

shashi c_1
Shashi c 5 years 6 months ago

Economic growth

Query: I have a plan for B2B & B2C. online & ofline business. But i am suffering convection & language problem.it will life time program. For economic growth formers have to knowledgeable first, rural digital devalpent using white chine some software and human force team it will possible..! but not possible in one hand please join as peace full freedom fighter for struggle humans of India

Sector: Retail & E-Commerce

Type of query: Others

State: Karnataka

mygov_157460573161991981
PRINCE KUMAR KUSHWAHA_1
PRINCE KUMAR KUSHWAHA 5 years 6 months ago

Platform of Pubic Grievance should be managed by experts and high authority dedicated to this platform only.

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