1. Pls implement the citizen charters in all over india. There is a time bound for certifying. It’s punishable with fine paid by concern departments their personal pocket. It is a very good concept. Just to took a Campain of this.

every govt staff need to be registered under public servant with unique number ,his/her name plate must highlight said number, which can maintain bio data for profile reference/comment /public review/complaint status/punishment status.

1.each and every problem like pensiin,land ,revenue,certificates,taxation,aproval solutions should be solved whether it is from any territory of the nation.
2.should provide the list of officers names regarding the section their availability and time to solve issue.
3.performance should be analysed
Loke,no.of querries and no.of querries solved.
Thank you

CPGRAMS portal could be of immense help to public
1 If accountability of the officers involved in resolving process is fixed
2 Escalation Matrix (Chief Sec., MoS, Cabinet Minister etc.) also to be provided
3 Time Frame of grievances redressal should also be fixed.
4 Officers involved with resolving process should also be aware of the nature of grievance.
I have raised two problems on this portal out of which One is still unresolved (>60 days) & the other one was closed suo moto

The person who is responsible for resolving or answering should give the reply to the point of the grievance not by giving the reply in a broader way. The person who is clearing the grievance may be answerable for his job.

Pl.find the attachment.

I have one request. To address and solve the grievance received on the Portal identify and depute a team of 2-3 members in every concerned department to see it, forward the concerned section of that department with a deadline to reply/resolve the grievance without hiding any details.
One more suggestion is that to reduce the corruption/mishandling the projects, events, and public works etc. identity the honest, loyal officers/workers & give depute them to take care of vigilance in department

Sir, research specially quality research is not a work of a week it takes sincere efforts and time , even for a writer and thinker a good article takes a lot of time to collect the relevant facts and think over it then how people are writing research papers and articles in bulk, It's a matter of serious concerns.it is requested that for quality publication , weightage can be given to the candidate in API but it may not be one of the criteria of eligibility.
It hinders the real professional

Kindly add "Escalate to higher Lever" tab so that if a person if a person feels his grievance has not been resolved he may escalate his grievance to next higher level, till the grievance is resolved. The highest level may be at Secretary level or Cabinet Minister level. Also, the person may also be asked to provide the relief that he/she seeks and the plausible solution to his/her grievance. A coherent and wise effort must be made to make the grievance resolution system efficient and trustworthy

In India there is not problem with policy formation but problem with policy implementation, government take step to takle this problem.
*make one expert group to awareness for all programs these groups will work with hierarchy like decentralized approach Central, State, District, Taluk, Hobli...
*Open grievence redressal centre at decentralized approach at taluk and Hobli level they will trained to help people regarding every government programs and receive complaints from people.