Dear Sir, please make it accessible online ... it's very easy & would prove to be most effective, something like BBB in USA/Canada ... award those merchants who resolve consumer grievance & punish those who ridicule poor consumers

Be a critic, when you criticize the discussion gets open and inputs in all aspects flow in which enlightens the mind and this prevents been a victim to false advert.

A separate department is required to regulate the jewellery market who fleece the innocent public by charging people of making and wastage charges. There should be a body to assess the entire process of the industry and set standards for the industry so that the innocent (particularly the middle and lower middle class) are not misled and made to pay heavily. The Government should make it mandatory to follow the regulations set by the Govt including the quality of the product.

To protect consumer rights process of filing complaint and resolution needs a drastic improvement.
Strict guidelines should be made to resolve cases under minimum time period
A separate department is needed that can act within 24 Hours of consumer grievance and help consumer to file complaint.
Review from consumers should also be taken regarding these departments.
And suo moto investigation should be taken up by government agencies to help consumer get redressal even in complex cases

2.8 million people working in BPO. Private company outsource business from out of country. They are getting money in pound and they are giving very small money to the employer, Request you to please involve in this sector as this is a very big sector, If you will involve in this sector we can get more benefits. We are doing hard work but salary is too low.
Request you to please look into this and so the needful

Call Centers call the persons and give their false identification and try to cheat the people. They do ask account numbers, Addresses, References which must be STOPPED. To be precise I am quoting such calls from these numbers +911408930020, +911409305042, +911409964001, +911416551911 as an example. There might be lot of numbers from where innocent people might be cheated.
My request that a system should be displayed for their identification in a prerecorded voice. All talks to be recorded

Cheating the consumers under the banner "*Conditions Apply". Such false display must be Punishable with a physical and Monetary Punishment

देश के कई महत्वपूर्ण समाचार पत्र मेँ कई भ्रामक विज्ञापन प्रकाशित होते हे जेसे गंजे सिर पर गोली के माध्यम से बाल उगाना ,गोली लेकर लंबाई बढ़ाना, गोली के माध्यम से लिंग के आकार मेँ वृद्धि करना , ऐसे अनेक भ्रामक विज्ञापन प्रिंट मीडिया के माध्यम से जन सामान्य के बिच जाते रहते हैं , ईस बारे में संगठनो के द्वारा बात रखी जाने पर उस पर कार्यवाही होना सुनीश्चीत करने के लिऐ जिला कलेक्टरो को सख्त निर्देश दीये जाने चहाईऐ , साथ ही जिले मे उपभोक्ता सरक्षण परीषद को सक्रीय करना चहाईऐ जो की मिलकर कार्य करे

स्वेच्छिक उपभोक्ता संगठनोँ को जिला स्तर पर कोचिंग, स्कूल ,कॉलेज ,मोहल्लो , कॉलोनीयो , मेँ जाकर गोष्ठियोँ के माध्यम से विज्ञापनो के संबंध मेँ जन सामानय को जागरुक किया जा सकता हे साथ ही इस संबंध मेँ उपभोक्ता संगठनोँ को उपभोक्ता मंत्रालय के साथ समन्वय करके काम करने की छूट मिले तो अच्छे परिणाम सामने आ सकते हे इस क्षेत्र मेँ अखिल भारतीय ग्राहक पंचायत करकर 1 उपभोकता संगठन कार्य कर रहा हे सरकार चाहे तो संगठन के साथ मिलकर अपनी बात नीचे के अंचल तक पहुंचा भी सकती हे वो उसके परिणाम भी उत्तम होंगे

Like a movie sensor board or TRAI why not implement Advertisement regulatory terms and conditions. But one thin movie sesor board I am not sure whether it is working properly or not . Since these days movies are very bad. Similaly traffice police can get the vehicle or heavy fine for Polluted vehicle. The vehicle which is not given for maintenance gives this pollution and cities are getting polluted and causing cancer. Similalry becuase of smokers others also getting cencer. This rules followed