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Seeking comments on TRAI’s Consultation Paper on Compensation to the Consumers in the Event of Dropped Calls
Start Date :
Sep 09, 2015
Last Date :
Sep 22, 2015
00:00 AM IST (GMT +5.30 Hrs)
In the past one year, consumers, at various fora, have raised the issue of call drops, complaining that their experience of making voice calls has deteriorated. In order to assess ...
it is a good move!!!!!
since many year's telecom companies are looting us...
so this should be active as early as possible......
We know the truth "India is democracy country so call drop is right of telecom players."
If 1000 times discussion there is no solution..........
it should be debit to service provider even i have raised complaint so many times to airtel,tata,vodafone but this people they are charging call to speaking with customer care and not listing to customer also. when we ask for complaint number they will say u will get sms. and nothing we are getting.
funniest thing now days clearly they re telling we cant help to next few years. they are upgrading towers. you have to bare cost or problem.
किसी भी तरीके से टेली कंपनी को दंड दिया जा सकता है सम्पूर्ण काल मुफ्त या २ मिनट मुफ्त परन्तु समस्या का हल होना जरूरी है
Telecom operators should not charge for call drops. For a call which could have been completed in one minutes, customer lands up being charged for 3 minutes because of two call drops in between. Alternatively, till the call drop issue is not resolved, all operators should be forced to charge in seconds pulse and not in minute pulse
Answer No.2- Yes we agree that calling consumer should also be compensated for call drops by the access service providers. (i) Credit of talk-time in minutes/ seconds would be appropriate for compensating the consumers upon call drop. Because if consumer is paying charges as per service provider conditions then why they face many problems while calling.
Do not charge apps for the licenses,we are totally against it.Charging apps for licenses will ultimately lead to burden on the customers/users and the idea of net neutrality will be defeated yet again.
sir,
I want to tell you that our primary school's education is very poor in up.
we dont want licensing for whatsapp or any other app we use
Sir I am Rajendran k,From kerala.I request that a complaint for Vodafone kerala circle.In one month they have theft Lot of amount ib my number.14,28,amount will theft vodafone care will call ISD call on my number and theft it.I have 1 minute is 60sec.But company has 55-58 sec is one minute.i can attach some proof.